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Logging and error codes

Logging details

Exceptions as well as informational events can be logged. If an error occurs during content and structure creation it will be marked with red color in the tree on the left side.

Exceptions and informational events are logged and can be exported to xml

Select the Logging tab for more details. Clicking on a message will give you additional information:

  • The object creating the error.
  • A SharePoint error message provided by the object model.

Note: Please be aware that the SharePoint error message comes out-of-the-box with SharePoint and can contain useful information or not.

 

Error codes

This chapter provides solutions to error codes and messages which may occur:

001 | 002 | 003 | 004 | 005 | 006 | 007 | 008 | 009 | 010 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 201 | 501 | 502 | 503 | 504 | 999

001

  • Problem
    Can't load settings.xml file.

    Please go to 'Tools > Options...' and select your license, an attachment folder and a structure folder.

    XmlToSettings: Error opening .xml document at C:\…\settings.xml. Could not find file 'C:\…\settings.xml'.

    Solution
    The file settings.xml is missing in the applications directory. Please go to 'Tools > Options...' and select your license, an attachment folder and a structure folder. After clicking save the file is created. 
    If the problem is not solved:
    -Please check if you have permission for creating and modifying a file in the applications directory.
    -Please write an e-mail to get support.

  • Problem
    Error adding menu items. Please consult the user manual referring to event id [001] to correct the problem.

    Solution
    -Please write an e-mail to get support.

002 and 009

  • Problem
    Can't save settings to .xml. Please consult the user manual referring to event id [002] to correct the problem.
    Can't save settings to .xml. Please consult the user manual referring to event id [009] to correct the problem.

    Solution
    The file settings.xml can’t be created in the applications directory. While closing the application all settings are written to that file. 
    Please check:
    -Please check if you have permission for creating and modifying a file in the applications directory.
    If the problem is not solved:
    -Please write an e-mail to get support.

003

  • Problem
    Error getting installed languages from SharePoint farm. Please consult the user manual referring to event id [003] for further information and support.

    GetInstalledLanguages: Can't get languages from site 'http://moss2007'. The Web application at http://moss2007 could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application.

    Solution
    Please check:
    -If you have connected to an existing SharePoint site in order to get languages, the farm id and templates. Please open the site using an browser. 
    -If the account you used for login and running the program has sufficient rights. Please read about account requirements.

004

  • Problem
    Error getting farm id. Please consult the user manual referring to event id [004] for further information and support.

    GetFarmID: Can't get languages from site 'http://moss2007'. The Web application at http://moss2007 could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application.

    Solution
    Please check:
    -If you have connected to an existing SharePoint site in order to get languages, the farm id and templates. Please open the site using an browser.
    -If the account you used for login and running the program has sufficient rights. Please read about account requirements.

005

  • Problem
    Application running in trial mode. You can run the application only on a server you have purchased a license for. Please consult the user manual referring to event id [005] for further information and support.

    License information does not match it's signature.

    Solution
    -Please write an e-mail to get support.

  • Problem
    Application running in trial mode. Trial allows only creation of 15 nodes. You can run the application only on a server you have purchased a license for. Please consult the user manual referring to event id [005] for further information and support.


    Solution
    -Please write an e-mail to get support.

  • Problem
    Application running in trial mode. You can run the application only on a server you have purchased a license for. Please consult the user manual referring to event id [005] for further information and support.

    GetFarmId: Can't get farm id.

    Exception message:
      The site http://moss2007 could not be found in the Web application SPWebApplication Name=SharePoint - 80 Parent=SPWebService.


    Solution
    You need to connect to an existing SharePoint site.

  • Problem
    Application running in trial mode. You can run the application only on a server you have purchased a license for. Please consult the user manual referring to event id [005] for further information and support.

    Access to the path 'C:\' is denied.


    Solution
    Please go to the configuration tab and configure the application: see configuration. The folder where structure .xml is stored is missing or not accessible.

006

  • Problem
    Error adding urls to recent urls. Please consult the user manual referring to event id [006] to correct the problem.

    Solution
    You can proceed using the program. If you connect to SharePoint the url will be saved under ‘SharePoint > Reconnect’ so you can connect faster. If this doesn’t work you will get an error message but you can still use the application.
    -Please write an e-mail to get support.

007

  • Problem
    Can’t load .xml structure files. Please consult the user manual referring to event id [007] to correct the problem.

    Could not find a part of the path 'C:\Documents and Settings\USERNAME\Desktop\ContentGenerator\XmlStructure'.

    Solution
    Your created content and structure is saved as .xml in a directory which is specified in the applications configuration tab. To solve the problem please check if the directory exists or if it correctly specified in configuration. Please read about configuration.

008

  • Problem
    Can't get web applications from farm. Please consult the user manual referring to event id [008] to correct the problem.

    Solution
    Please check:
    -If the account you used for login and running the program has sufficient rights. Please read about account requirements.
    If the problem is not solved:
    -Please write an e-mail to get support.

010

  • Problem
    Error connecting to SharePoint farm.

    Solution
    -Please write an e-mail to get support.

101 and 102

  • Problem
    Error loading structure from .xml. Please consult the user manual referring to event id [101] to correct the problem.

    Solution
    Please check:
    -Please read about configuration.
    If the problem is not solved:
    -Please write an e-mail to get support.
  • Problem
    Error adding files to recent files. Please consult the user manual referring to event id [101] to correct the problem.

    Solution
    You can proceed using the program. If you open a file it will be saved under ‘File > Recent files’ so you can open a file faster. If this doesn’t work you will get an error message but you can still use the application.
    -Please write an e-mail to get support.

103 and 104

  • Problem
    Error saving structure to .xml. Please consult the user manual referring to event id [102] to correct the problem.

    Solution Please check:
    -Please check if you have permission for creating and modifying a file in the specified template directory. Please read about configuration.
    If the problem is not solved:
    -Please write an e-mail to get support.

105 and 108

  • Problem
    Error getting site templates from SharePoint. Please consult the user manual referring to event id [104] to correct the problem.

    Solution
    Please check:
    -If the account you used for login and running the program has sufficient rights. Please read about account requirements.
    If the problem is not solved:
    -Please write an e-mail to get support.

106

  • Problem
    Error getting list templates from SharePoint. Please consult the user manual referring to event id [105] to correct the problem.

    Solution
    Please check:
    -If the account you used for login and running the program has sufficient rights. Please read about account requirements.
    If the problem is not solved:
    -Please write an e-mail to get support.

107

  • Problem
    Error getting page templates from SharePoint. Please consult the user manual referring to event id [106] to correct the problem.

    Solution
    Please check:
    -If the account you used for login and running the program has sufficient rights. Please read about account requirements.
    If the problem is not solved:
    -Please write an e-mail to get support.
  • Problem
    Error getting page templates from SharePoint. Please consult the user manual referring to event id [106] to correct the problem.

    GetPageTemplates: Can't get page templates. Failed to compare two elements in the array.

    Solution
    Try to create a page using the SharePoint user interface. If you get an error message a template is deployed generating errors. You need to solve this by correcting the template or removing it. Usually the template creating errors is deployed by a solution package.

109

  • Problem
    Error filling propertygrid at … . Please consult the user manual referring to event id [109] to correct the problem.

    Solution 
    -Please write an e-mail to get support.

110

  • Problem
    Error removing property in propertygrid. Please consult the user manual referring to event id [110] to correct the problem.

    Solution 
    -Please write an e-mail to get support.

111

  • Problem
    Error counting node ‘…’. 

    Solution 
    -Please write an e-mail to get support.

201

  • Problem
    Error saving log file. Please consult the user manual referring to event id [201] to correct the problem.

    Solution 
    -Please write an e-mail to get support.

501

  • Problem
    Error creating structure in step 1. Please consult the user manual referring to event id [501] to correct the problem.

    Solution
    -Please write an e-mail to get support.

502

  • Problem
    Error creating structure in step 2. Please consult the user manual referring to event id [502] to correct the problem.

    Solution
    -Please write an e-mail to get support.

503

All errors coming directly from SharePoint are covered by this error code. Please try to manually create the SharePoint list, page, site or site collection in order to find and resolve the error.

Lists

  • Problem
    CreateList: Can't create list 'List: DocumentLibrary Description:  Url: / Template: DocumentLibrary Checkin: True Approve: True Copies: 0 Attributes: 0'. The specified name is already in use.
    A list, survey, discussion board, or document library cannot have the same name as another list, survey, discussion board, or document library in this Web site.  Use your browser's Back button, and type a new name.

    Solution
    The specified lists already exists. You can delete the existing list or create a new name for the list you want to create.

Pages

  • Problem
    CreatePage: Can't create page 'Article page with body only'. The file "http://moss2007/Pages/Articlepagewithbodyonly.aspx" is not checked out.  You must first check out this document before making changes.

    Solution The specified page already exists. You can delete the existing page or create a new name for the page you want to create.
  • Problem
    CreatePage: Can't create page 'Article page with body only'. The web '/' is no publishing web an therefore pages cannot be created.

    Solution
    Pages can only be created if the host site is of type publishing web. You can’t create pages with a Team Site or Blank Site.

Sites

  • Problem
    CreateSite: Can't create site 'Search Center with Tabs'. Provisioning did not succeed. Details: Failed to initialize some site properties for Web at Url: 'http://moss2007/subsite9' OriginalException: The value of AvailablePageLayouts contains invalid url. All page layout urls inside the string have to be server relative. The url '~SiteCollection/_catalogs/masterpage/searchmain.aspx' ('/_catalogs/masterpage/searchmain.aspx')is not in the current site collection '/'.

    Solution
    You can only create sites with a template you can choose in the SharePoint user interface. Please be sure you can create the site using the SharePoint user interface. If you can’t create a site with a specific template you need to activate all necessary features. 

    image

Sub Site Collections

  • Problem
    CreateSiteCollection: Can't create site collection 'SiteCollection'. Input string was not in a correct format.

    Solution
    You need to provide at least a template, language, OwnerLogin1, OwnerName1 and OwnerMail1 to create a site collection.

504

  • Problem
    Error creating node… CreateItem: Can't create item 'SOME DOCUMENT' in list 'DocumentLibrary'. The UNC path should be of the form \\server\share.

    Solution
    The application tried to upload a document to a document library but the document couldn’t be found.
    -Please go to the configuration tab and configure the application: configuration. The attachments folder is missing or not accessible.
  • Problem
    Error creating node…

    Solution
    -Please write an e-mail to get support.

999

  • Problem
    Error copying nodes. Please send this log file and structure .xml to support.

    Solution
    -Please write an e-mail to get support.
  • Problem
    Listview 'jobs' is null. Please send this log file, structure .xml and jobs.xml to support.

    Solution
    -Please write an e-mail to get support.
  • Problem
    Error creating default nodes.

    Solution
    -Please write an e-mail to get support.